Meet the Team

DR FRANCES MORTIMER
Medical Director
Frances is responsible for strategic development of CSH's clinical transformation programmes, including Sustainable Specialties and SusQI, and has a lead role in the European KitNewCare project in sustainable kidney care. Frances designed CSH’s Principles of Sustainable Clinical Practice and the SusQI framework for incorporating sustainability into quality improvement in healthcare. She previously trained and worked as a doctor in the UK National Health Service.
![Rachel M photo[9].jpg](https://static.wixstatic.com/media/06789a_d47b4f0a73d64fb4b03be38e78b5d365~mv2.jpg/v1/fill/w_160,h_160,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/Rachel%20M%20photo%5B9%5D.jpg)
Rachel Mclean
SusQI Programme Lead - Competitions and Specialities
Rachel leads our Green Team Competition and Green Specialty Challenge work, developing the services and approach to give the biggest impacts to patients, staff, NHS and planet. Rachel has degrees in psychology and speech pathology. She previously worked as a speech and language therapist in London Hospitals, specialising in neonatal therapy and parent coaching.

Catherine Richards
SusQI Programme Lead - Academy and Courses
Cath leads the SusQI programme for the SusQI Academy and courses/ education. She launched the Academy for CSH and is developing the service to provide the biggest benefits to members. Cath has undergraduate degrees in Human Psychology BSc and Occupational Therapy BSc. She has worked in the NHS within adult community mental health teams as an Occupational Therapist before moving into roles within Clinical Governance and Quality Improvement. Catherine has completed the IHI Improvement Coach and Improvement Advisor training.
DR AYOMA RATNAPPULI
QI Education Fellow 2023-2024
Ayoma is an HIV/Genitourinary Medicine specialist registrar who has taken a year out of training to take up the post of Sustainable Quality Improvement Education Fellow at CSH 2023-2024. Ayoma will be working alongside the team to embed and spread SusQI into undergraduate and postgraduate education.